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(Notice History)

Notice (1/20/2023) - Water meter upgrade project

**CITY OF GLOVERSVILLE LAUNCHES WATER METER CHANGE OUT PROGRAM**
The Gloversville Water Department has contracted with Hydro Utilities to coordinate a water meter change out program for Gloversville water customers.
Every Gloversville water customer will receive a new meter; however, we are staggering the replacement of the meters according to our water billing schedule. Please contact Hydro Utilities only if you’ve received a letter directing you to do so.
If you received a letter by mail from the Gloversville Water Department regarding water meter replacement and Hydro Utilities, please contact Hydro Utilities by phone or online as this is NOT a scam:

- Contact Hydro Utilities by phone: 1 (866) 983-8080 Monday through Friday between 8:00 am and 4:00 pm. Please provide the Work Order # and Service # found to the right of your mailing address on the letter you received from them.

- Go to www.gloversvillemeters.com and enter the Work Order # and Service # found to the right of your mailing address on the letter you received from Hydro Utilities to login and schedule your appointment.
Hydro Utilities employees will have a photo ID badge and drive clearly marked vehicles.
Gloversville Water customers are asked to contact Hydro Utilities directly because the Gloversville Water Department is not scheduling appointments for the water meter change out

Notice (1/6/2023) - Water meter upgrade project

The Gloversville Water Department has received a NYS Environmental Facility Corporation’s Green Infrastructure program grant to upgrade all water meters in the system to fully automated. We have partnered with a meter installation company, Hydro Utilities. You will be contacted by Hydro Utilities by mail to set up an appointment for your new meter. THIS IS NOT A SCAM. Please note the Hydro Utilities logo as you will see it on contractor vehicles, clothing, and ID badges. The new fully automated meter system will allow access to a “water smart” app that will offer a wide variety of convenient features for our customers like e-billing, water usage monitoring tips, step by step video directions for leak detection, instant leak notifications via text, e-mail, or phone, etc. This meter upgrade project will be starting January 2023. The project will begin in District #1, North of W Fulton Street and West of N Main Street. A mailer from the installation company, Hydro Utilities, will be sent to you prior to changing the meters in your area.

Anthony Mendetta
Superintendent Gloversville Water Works

ATTENTION!!
Fees for Frozen Meters are Increasing Effective February 1st as Follows:

1st OFFENSE - $100.00
2nd OFFENSE - $175.00

3rd OFFENSE & BEYOND - $270.00 (current cost of meter replacement subject to change.)

Gloversville Water Department has adopted a new policy regarding fees for a frozen water service and unmetered water loss due to a major piping failure. A copy of the resolutions for these new policies can be obtained at the Water Department or by calling 518-773-4520 for a copy.

Our New Location at 67 - 73 South Main St.

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Cameron Pond Reservoir: 180 Million Gallons	Jackson Summit Reservoir: 350 Million Gallons
Port Creek Reservoir: 90 Million Gallons.	Rice Reservoir: 90 Million Gallons