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(Notice History)

Notice (1/28/2024) - New WaterSmart App


The City of Gloversville has partnered with WaterSmart to offer residents detailed information about household water use. WaterSmart is a free online service that provides tools to understand and manage water use, detect potential leaks, and get the most value from every drop of water used. Gloversville water customers can access all utility data as soon as it becomes available on an hourly, monthly, or daily basis to view water use compared to similar-sized homes by neighborhood, and get access to customized recommendations for how to save water and money. To register for WaterSmart, customers will need their billing account number and email address. Reach the portal on a mobile device or web browser at


The Gloversville Water Department found elevated levels of lead in drinking water in some homes/buildings. Lead can cause serious health problems, especially for pregnant women and children 6 years and younger. Please read this notice closely to see what you can do to reduce lead in your drinking water.

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For More Information
Call us at 518-773-4520. For more information on lead in drinking water, contact your local health department New York State Department of Health, Herkimer District Office at 315-866-6879 or the New York State Department of Health directly by calling the toll-free number (within New York State) 1-800-458-1158, extension 27650, or out of state at (518) 402-7650, or by email at For more information on reducing lead exposure around your home/building and the health effects of lead, visit EPA's Web site at, or call the National Lead Information Center at 1-800-424-LEAD.

The NYSDOH website has some information on lead in drinking water available at the following page:
Lead in Drinking Water (

The EPA “infographic”/poster can be found at the following page:

Notice (5/25/2023) - RATE INCREASE EFFECTIVE 3/1/23


Notice (1/20/2023) - Water meter upgrade project

The Gloversville Water Department has contracted with Hydro Utilities to coordinate a water meter change out program for Gloversville water customers.
Every Gloversville water customer will receive a new meter; however, we are staggering the replacement of the meters according to our water billing schedule. Please contact Hydro Utilities only if you’ve received a letter directing you to do so.
If you received a letter by mail from the Gloversville Water Department regarding water meter replacement and Hydro Utilities, please contact Hydro Utilities by phone or online as this is NOT a scam:

- Contact Hydro Utilities by phone: 1 (866) 983-8080 Monday through Friday between 8:00 am and 4:00 pm. Please provide the Work Order # and Service # found to the right of your mailing address on the letter you received from them.

- Go to and enter the Work Order # and Service # found to the right of your mailing address on the letter you received from Hydro Utilities to login and schedule your appointment.
Hydro Utilities employees will have a photo ID badge and drive clearly marked vehicles.
Gloversville Water customers are asked to contact Hydro Utilities directly because the Gloversville Water Department is not scheduling appointments for the water meter change out

Notice (1/6/2023) - Water meter upgrade project

The Gloversville Water Department has received a NYS Environmental Facility Corporation’s Green Infrastructure program grant to upgrade all water meters in the system to fully automated. We have partnered with a meter installation company, Hydro Utilities. You will be contacted by Hydro Utilities by mail to set up an appointment for your new meter. THIS IS NOT A SCAM. Please note the Hydro Utilities logo as you will see it on contractor vehicles, clothing, and ID badges. The new fully automated meter system will allow access to a “water smart” app that will offer a wide variety of convenient features for our customers like e-billing, water usage monitoring tips, step by step video directions for leak detection, instant leak notifications via text, e-mail, or phone, etc. This meter upgrade project will be starting January 2023. The project will begin in District #1, North of W Fulton Street and West of N Main Street. A mailer from the installation company, Hydro Utilities, will be sent to you prior to changing the meters in your area.

Hydro Utilities logo

Anthony Mendetta
Superintendent Gloversville Water Works

Amazing Drone Pictures of Our Fantastic Reservoirs
Click for Larger View


Port Creek Reservoir:
90 Million Gallons.