Notice History

ATTENTION!!
Fees for Frozen Meters are Increasing Effective February 1st as Follows:

1st OFFENSE - $100.00
2nd OFFENSE - $175.00

3rd OFFENSE & BEYOND - $270.00 (current cost of meter replacement subject to change.)

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Gloversville Water Department has adopted a new policy regarding fees for a frozen water service and unmetered water loss due to a major piping failure. A copy of the resolutions for these new policies can be obtained at the Water Department or by calling 518-773-4520 for a copy.

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Notice (2/28/2025) - Boil Water Notice

During the late hours of February 27, 2025, a catastrophic water main break occurred near the intersection of Third Street and Woodside Ave. in the City of Gloversville.  As a result, numerous residents within the City were affected with little to no water pressure. 

The following business and homes will be on a BOIL WATER ADVISORY until further notice – South and West of South Main Street and West Fulton Street to Lexington Ave.

Drinking water should be brought to a FULL ROLLING BOIL for ONE MINUTE and then COOLED BEFORE USE. 

We would like to thank the following for their assistance during this incident:  Gloversville Fire Department, the Fulton County Emergency Management Office and William Rowback, Pleasant Square Volunteer Fire Company. 

For any questions or concerns, please contact the Gloversville Water Works at 518-773-4520.  You can also find information on Boil Water advisories on the NYS Department of Health website at: https://www.health.ny.gov/environmental/water/drinking/boilwater/boil_water_fact_sheet.htm

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Notice (2/1/2025) - Job Posting

Civil Service Provisional Comptetitive Position

Job Posting- Senior Account Clerk
Salary/ Work week-( Monday- Friday)-  9AM- 4PM ( $23.85 hour)
Benefits- NYS Retirement, Health Insurance or Health Insurance buyout, Dental, Vision, PTO
Job Duties- Reviews a variety of more complex financial documents, classifies them and distributes items into a variety of accounts according to prescribed procedures and policies.
Posts figures to appropriate accounts, makes all neccesary adjustments in balances and verifies and reconciles balances
Renews status of accounts as adjustments are made and takes appropriate action as authorizing payment, issuing checks or preparing bills.
Tracks, audits and monitors a variety of accounts and verifies that adjustments are made to correct allocations
Prepares more complex financial or statistical summary reports
Checks for accuracy of computations and completeness or supervises the preperation of daily, weekly and monthly reports which are compiled into summary reports or claims for Federal or State reimbursements
Types accounting and financial statements, payrolls, statistical tabulations and data, form letters, memoranda, vouchers, reports, requisitions and other material from rough draft or from data which is personally developed using keyboard, word processor or personal computer.
Prepares funds for deposit into book accounts, reconciles accounts and prepares reports from the information
Contacts clients, vendors or other agencies to obtain additional information
Provides information orally or in writing in response to inquires on status of accounts
Processes, sorts, indexes, records and files a variety of control records and reports
Operates calculator, computer terminal, check writing machines and other related office equipment
Does more complex payroll transactions or may do payroll for entire department and prepares related reports
May assist in the preperation of figures and reports for use in budget preperations
May administer employee health and dental benefits
May supervise employees by assigning and reviewing completed work and instructing employeees in specialized account keeping activitites
Interact with the public and answer/remedy different situations that may arise
Work in Quickbooks software program for accounting entires
The above are examples of duties are intended only as illustrations of the various types of work performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

Additional Requirements: 
Resident of Fulton, Montgomery, Hamilton, Herkimer or Saratoga County for at least four (4) months prior to exam date (to be determined at a later date).
Job Qulaifications- 
A) Completion of 60 credit hours at NYS registered or regionally accredited college or university which must have included at least 12 credit hours in accounting or bookkeeping and one year of experience maintaining financial accounts and records; or
B)  Three years of experience maintaining financial accounts and records; or
C)  An equivalent combination of training and experienced defined by the above qualifications.
Ability to interact with the public and answer/remedy different situations that may arise.

Any applicant wishing to apply can send a resume to Cindy Albertine- Clerk of the Board at 67-73 South Main St, Gloversville, NY 12078 or calbertine@gloversvillewater.com

 

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Notice (12/16/2024) - Water Board Meeting - December 17, 2024

The Water Board will hold a regular meeting on Tuesday, December 17, 2024, at 6 pm  at the Gloversville Water Department, 67-73 S Main St.  The following items will be discussed:

1.         Roll
2.         Audit
3.         Minutes   
4.         Public Session
5.         Chemical Bid Opening
6.         Superintendent Report
7.         Resolutions
8.         Clerk of the Board Report
9.         Chief Water Treatment Plant Operator Report
10.       Miscellaneous

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Notice (11/6/2024) - IMPORTANT INFORMATION (PLEASE READ)

The Annual Water Quality Report (AWQR) can be accessed by clicking on the 2023 Annual Water Quality Report tab. It may also be viewed on our Facebook page at Gloversville Water Works.  Those still wanting a hard copy can call our office at (518)773-4520 to have a copy mailed to them.  Copies will also be made available at the Gloversville Public Library and the Gloversville Senior Center.

Everyone that has the new meter will have access to a “water smart” link that will offer a wide variety of features for our customers like e-billing, water usage monitoring tips, step by step video directions for leak detection, instant leak notifications via text, e-mail, or phone, etc.  For more information on Water Smart and to sign up, you can go online to gloversvilleny.watersmart.com.

On September 19, 2023, The Board of Water Commissioners adopted a policy to be used in the event of complaints/disputes of bills for water consumption as follows:

1. Complaints with respect to the Water portion of water bills must be filed with the Clerk of the Water Board within 30 days of the date of the bill.
2. Complaints with respect to the Sewer portion of the water bill must be filed with the Clerk of the Water Board within 30 days of the date of the bill pursuant to rules issued by the Gloversville/Johnstown Joint Sewer Board.
3. Anyone wishing to file a complaint must complete and sign the Gloversville Water Department’s official written complaint form, attach a copy of the water bill being disputed, and attach any supporting documentation to support their dispute or complaint.
4. Completed and signed complaint forms shall be mailed or personally delivered to the Clerk of the Water Board at the Gloversville Water Works office located at 67-73 S Main St., Gloversville, NY 12078.
5. On the designated Board meeting date, the Gloversville Board of Water Commissioners will consider disputes/complaints where customer’s or their representatives may appear personally before the Board to support the statements contained in the complaint and attachments.
6. The final disposition of all water bill review cases rests with the Gloversville Board of Water Commissioners, which will notify customers of the disposition of their complaints.

The Board of Water Commissioners adopted a policy to be used in the event of extreme water use attributed to piping failure declared not to be the fault of the owner of a property.  To be considered for relief from such failure the incident must meet all the criteria.  On March 8, 2022, the Board of Water Commissioners adopted a new policy in the event of a frozen water service for customers who have an active account(s) with the Gloversville Water Department.  On March 8, 2022, they also adopted the policy to hold liable the responsible party in the event of a major piping failure and loss of un-metered water because of neglect or failure of the owners or occupants of buildings to keep connecting or supply pipes and other fixtures connected therewith to included sealed fire sprinkler systems in good working order.  For more information regarding these policies, please contact our office.

IMPORTANT INFORMATION ABOUT LEAD IN YOUR DRINKING WATER
The Gloversville Water Department recently did 120 random Lead samples throughout the city. We are pleased to announce that these samples came back within the EPA/NYS DOH regulations. A lead line inventory for all homes within the water system has been posted to our website at www.gloversvillewater.com. We are also pleased to announce that we have received grant funding in the amount of 7.7 million dollars to replace all lead and lead galvanized service lines that remain in the water system. Grant paperwork process has begun, and we will post more information about the grant program as things evolve.

Effective 2/1/2025 water rates will be increasing 3% for both inside and outside city rates. For more information on the rate increase please reach out to our main office at 518-773-4520.

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Our New Location at 67 - 73 South Main St.

Notice (11/29/2023) - IMPORTANT INFORMATION ABOUT LEAD IN YOUR DRINKING WATER

The Gloversville Water Department found elevated levels of lead in drinking water in some homes/buildings. Lead can cause serious health problems, especially for pregnant women and children 6 years and younger. Please read this notice closely to see what you can do to reduce lead in your drinking water.

Read More

For More Information
Call us at 518-773-4520. For more information on lead in drinking water, contact your local health department New York State Department of Health, Herkimer District Office at 315-866-6879 or the New York State Department of Health directly by calling the toll-free number (within New York State) 1-800-458-1158, extension 27650, or out of state at (518) 402-7650, or by email at bpwsp@health.state.ny.us. For more information on reducing lead exposure around your home/building and the health effects of lead, visit EPA's Web site at www.epa.gov/lead, or call the National Lead Information Center at 1-800-424-LEAD.

The NYSDOH website has some information on lead in drinking water available at the following page:
Lead in Drinking Water (ny.gov)

The EPA “infographic”/poster can be found at the following page:
epa_lead_in_drinking_water_final_8.21.17.pdf

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Notice (5/25/2023) - RATE INCREASE EFFECTIVE 3/1/23

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Notice (1/20/2023) - Water meter upgrade project

**CITY OF GLOVERSVILLE LAUNCHES WATER METER CHANGE OUT PROGRAM**
The Gloversville Water Department has contracted with Hydro Utilities to coordinate a water meter change out program for Gloversville water customers.
Every Gloversville water customer will receive a new meter; however, we are staggering the replacement of the meters according to our water billing schedule. Please contact Hydro Utilities only if you’ve received a letter directing you to do so.
If you received a letter by mail from the Gloversville Water Department regarding water meter replacement and Hydro Utilities, please contact Hydro Utilities by phone or online as this is NOT a scam:

- Contact Hydro Utilities by phone: 1 (866) 983-8080 Monday through Friday between 8:00 am and 4:00 pm. Please provide the Work Order # and Service # found to the right of your mailing address on the letter you received from them.

- Go to www.gloversvillemeters.com and enter the Work Order # and Service # found to the right of your mailing address on the letter you received from Hydro Utilities to login and schedule your appointment.
Hydro Utilities employees will have a photo ID badge and drive clearly marked vehicles.
Gloversville Water customers are asked to contact Hydro Utilities directly because the Gloversville Water Department is not scheduling appointments for the water meter change out

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Notice (1/6/2023) - Water meter upgrade project

The Gloversville Water Department has received a NYS Environmental Facility Corporation’s Green Infrastructure program grant to upgrade all water meters in the system to fully automated. We have partnered with a meter installation company, Hydro Utilities. You will be contacted by Hydro Utilities by mail to set up an appointment for your new meter. THIS IS NOT A SCAM. Please note the Hydro Utilities logo as you will see it on contractor vehicles, clothing, and ID badges. The new fully automated meter system will allow access to a “water smart” app that will offer a wide variety of convenient features for our customers like e-billing, water usage monitoring tips, step by step video directions for leak detection, instant leak notifications via text, e-mail, or phone, etc. This meter upgrade project will be starting January 2023. The project will begin in District #1, North of W Fulton Street and West of N Main Street. A mailer from the installation company, Hydro Utilities, will be sent to you prior to changing the meters in your area.

Anthony Mendetta
Superintendent Gloversville Water Works

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Notice (12/13/2021) - Water Outage UPDATE

On behalf of myself, the Water Board, and all the employees, we would like to thank everyone who supported us during our major water emergency on December 7th, 2021. We can’t thank the individuals in the public enough who brought food, coffee, and refreshments to our employees out working around the clock to get your water turned back on. Your support was very much appreciated! We would also like to publicly thank the following agencies for their assistance and support during the emergency: Fulton County Emergency Management Office, City of Gloversville Mayor, Vincent DeSantis, and staff, Gloversville Fire Department, Gloversville DPW, Gloversville Police Department, Johnstown Water Department, Dan’s Excavation, Jack Farrelly Company, NYS Department of Health, NYS Office of Emergency Management/Homeland Security, CT Male and Associates, and Mike Worden from Core and Main. A special thank you to Walmart Distribution Center, Jason from our local food pantry, and CG Roxane for donations of bottled water for our residents and Lexington, Subway, and Brass Monkey for donations of food. Without everyone’s cooperation and coordination we would not have been able to resolve this issue as quickly as we did. It makes me proud to be the head of this department knowing the endless dedication our employees have serving the public and knowing all the support we have from the community and all the agencies in it.

Thank you again to all involved.

Anthony Mendetta
Superintendent Gloversville Water Works

Notice (12/10/2021) - Water Outage UPDATE

9:00 a.m. - The boil water advisory has been lifted! Thank you for your patience during our water emergency.

7:00 a.m. - Bottled water distribution this morning starting at 7am until the boil water advisory is lifted.

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Notice (12/10/2021) - Water Outage UPDATE

The boil water advisory is still in effect today. Water distribution will be at 67 S Main St today from 7am - 6pm.

UPDATE: Per NYS Department of Health regulations, today we have submitted our second round of water samples to verify there is no bacteria in the water. Our first round of samples came back good! We anticipate lifting the boil water advisory tomorrow after we receive the results from our second batch of water samples. Once we are cleared through the Department of Health, we will be notifying our residents on our Facebook page, www.gloversvillewater.com, the local media outlets, and the reverse 911 notification system.

If you are not currently signed up, please go to the following link: http://hyper-reach.com/fultonsignup.html to sign up. We will have bottled water distribution tonight until 6pm at 67 S Main St and again in the morning at 7am until the boil water advisory is over. Thank you for your patience and cooperation during our water emergency.

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Notice (12/9/2021) - Water Outage UPDATE

Please continue to boil your water for consumption. As long as there is a boil water advisory, the Gloversville Water Department will provide bottled water to our residents. Water distribution at 67 S Main St will be until 4pm today. The conserve water ban has been lifted.

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Notice (12/8/2021) - Water Outage UPDATE

We were able to get the leak stopped. Currently we are working on filling up the clearwell. This means that some parts of the city still will not have water until we reach a certain level of water in the clearwell. We are still asking everyone to please conserve water. The boil water advisory is still in affect. We do have bottled water available at 67 S Main St and bulk water for filling jugs. Please pull up in front of the building to the bay door for assistance. Thank you for your patience during our water emergency.

* Please remember that after a water main break or hydrant flushing to check your cold water first. If you see sediment in your water do not use the hot water as it may harm the hot water heater. Run the cold water until it is clear and then you can use the hot water.

** Can I use the water from the tap for other purposes? You can continue to use tap water for bathing, showering, washing dishes and clothes during a Boil Water Advisory, as long as you take precautions that no one drinks it. Toddlers and young children are most at risk of accidental ingestion during bathing, so need to be watched carefully.

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Notice (12/7/2021) - Water Outage

The Gloversville Water department has a major water main break. If you have water, please conserve it. We also have a boil water advisory in effect. We will post updates on our Gloverville Water Works Facebook page.

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Notice (10/17/2021) - HYDRANT FLUSHING TO BEGIN Sunday, October 17

Starting Sunday, October 17, we will begin flushing hydrants from 10 pm to 6 am. We are starting on North end of town and working South. We will be posting signs on the streets being flushed that night as well as posting the streets on Facebook and our web page.

Click Here for a list of the streets for each night beginning 10/17/21. The first week is Sunday through Thursday night, 10/17-10/21/21. The second week is 10/24-10/28/21.

* If you see discoloration, the water is safe to drink. Please run your COLD water until the water runs clear.

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Notice (1/26/2020) - ADVICE FROM THE WATER DEPT.

If you are not going to be home for a lengthy amount of time, we advise that you have us turn off your water at the street to prevent any pipes breaking resulting in an expensive bill. We also advise to have your meter removed so you do not receive a minimum bill.

Also, having little or no heat in your basement can cause pipes to burst in the winter time which will result in a high bill as well and/or a frozen meter

ATTENTION!!
Fees for Frozen Meters are Increasing Effective February 1st as Follows:

1st OFFENSE - $100.00
2nd OFFENSE - $175.00

3rd OFFENSE & BEYOND - $270.00 (current cost of meter replacement subject to change.)

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